Customer Help
Need help fast? Our team is always here to assist.
Common purchase queries answered
Orders and Shipping
Most orders ship same day if purchased before 2 PM EST M-F. We strive to provide the fastest shipping possible but there may be delays which are out of our control. Every order will receive tracking information immediately after purchase confirmation.
Setting up an account is easy. Simply click the my account link under customer help in our navigation. Or, when checking out, check the box to create an account.
You may update your shipping information on the checkout page. After checkout is complete, we are not authorized to change your shipping address.
You will receive tracking information via email after purchasing.
No. We do not store credit or debit card information.
We charge sales tax based upon your location. If located in Illinois, you will be charged sales tax at current rates.
Currently, we ship nationwide to most of the USA. See our shipping terms here for more information.
Yes, we ship quickly and discreetly via several carrier options.
If you need to swap an item
Returns and Exchanges
We offer a 30-day money back guarantee on all products. Please contact us for any return related questions.
Please contact us if there are any issues with your order. Your satisfaction is guaranteed.
Please contact us if there are any issues with your order. Your satisfaction is guaranteed.
Return instructions will be provided via email.
Please contact us if you have any questions.
Please contact us to cancel your order. We will assist you with placing a new order with the correct shipping address.
Yes, as long as your order has not shipped, you may cancel your order. Please contact us if there are any issues with your order. Your satisfaction is guaranteed.
Pre-orders are not available at this time.